Sales Support Administrator 1
PURPOSE:
The individual in this position serves as the direct commercial link between Wyman Gordon and our customer base in the Precision Engine Components (PEC) department.
This includes the administration of contract proposals and negotiation of key contractual requirements to ensure compliance with company policies, procedures, and financial obligations.
Additional functions performed include the adherence to master plans and schedules, and the development of solutions to current problems.
The ideal candidate is energetic, self-motivated, and able to work with minimal supervision.
To be successful in this role you will need to have a problem solving can-do attitude.
You must be able to work with a diverse team in a fast-paced environment.
ESSENTIAL JOB FUNCTIONS:
oLiaison with our customers sourcing and planning team.
oCoordinates customer production needs with the Master Scheduler to ensure timely delivery to customers.
oRespond to specific customer requests for delivery changes or updates in a timely manner.
oCoordinate and monitor the scheduling, pricing, and technical performance of company programs.
oCommunicates weekly production commitments and scheduling to customers.
oKeeps record of planned, fulfilled, and pending customer purchase orders.
oSets up new account information and resolves customer issues/problems such as (but not limited to) scheduling, receivables, terms, pricing, contracts.
oFacilitates AR/AP problem resolution between customer and Wyman-Gordon accounting.
oCoordinates scheduling of backlog to assure timely delivery to customers.
oAssist with customer shipping requirements with certified scheduling reports.
oObtains working knowledge of adjacent sales departments to backfill when/where necessary.
oPerforms additional tasks as required.
REQUIREMENTS:
oHigh School Diploma or GED required.
Bachelor's degree in Business Administration preferred.
oFour years prior work experience as an inside sales representative or coordinator required.
Prior experience in a manufacturing environment is required.
oFamiliarity with standard cost concepts, practices, and procedures within a particular field.
SPECIAL SKILLS AND PHYSICAL REQUIREMENTS:
oDemonstrated verbal and written communication skills.
oSkilled knowledge of Microsoft packages to include Word, Power Point, Excel, and Outlook.
oPrior experience with PC/Syteline.
oSelf-directed and works well with all levels of the organization.
oAbility to follow directions.
oAbility to prioritize and multi-task.
oWillingness to work holidays, weekends and after normal business hours to support the business.
Recommended Skills Accounts Receivable Administration Business Administration Communication Finance Manufacturing Estimated Salary: $20 to $28 per hour based on qualifications.
The individual in this position serves as the direct commercial link between Wyman Gordon and our customer base in the Precision Engine Components (PEC) department.
This includes the administration of contract proposals and negotiation of key contractual requirements to ensure compliance with company policies, procedures, and financial obligations.
Additional functions performed include the adherence to master plans and schedules, and the development of solutions to current problems.
The ideal candidate is energetic, self-motivated, and able to work with minimal supervision.
To be successful in this role you will need to have a problem solving can-do attitude.
You must be able to work with a diverse team in a fast-paced environment.
ESSENTIAL JOB FUNCTIONS:
oLiaison with our customers sourcing and planning team.
oCoordinates customer production needs with the Master Scheduler to ensure timely delivery to customers.
oRespond to specific customer requests for delivery changes or updates in a timely manner.
oCoordinate and monitor the scheduling, pricing, and technical performance of company programs.
oCommunicates weekly production commitments and scheduling to customers.
oKeeps record of planned, fulfilled, and pending customer purchase orders.
oSets up new account information and resolves customer issues/problems such as (but not limited to) scheduling, receivables, terms, pricing, contracts.
oFacilitates AR/AP problem resolution between customer and Wyman-Gordon accounting.
oCoordinates scheduling of backlog to assure timely delivery to customers.
oAssist with customer shipping requirements with certified scheduling reports.
oObtains working knowledge of adjacent sales departments to backfill when/where necessary.
oPerforms additional tasks as required.
REQUIREMENTS:
oHigh School Diploma or GED required.
Bachelor's degree in Business Administration preferred.
oFour years prior work experience as an inside sales representative or coordinator required.
Prior experience in a manufacturing environment is required.
oFamiliarity with standard cost concepts, practices, and procedures within a particular field.
SPECIAL SKILLS AND PHYSICAL REQUIREMENTS:
oDemonstrated verbal and written communication skills.
oSkilled knowledge of Microsoft packages to include Word, Power Point, Excel, and Outlook.
oPrior experience with PC/Syteline.
oSelf-directed and works well with all levels of the organization.
oAbility to follow directions.
oAbility to prioritize and multi-task.
oWillingness to work holidays, weekends and after normal business hours to support the business.
Recommended Skills Accounts Receivable Administration Business Administration Communication Finance Manufacturing Estimated Salary: $20 to $28 per hour based on qualifications.
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